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Build Enterprise ApplicationsThat Users Actually Enjoy Using

Implement Microsoft Dynamics 365 to connect CRM, ERP, finance, sales, customer service, and operations giving your teams one intelligent platform to work smarter and grow faster.

 Microsoft Partner  CRM Experts  ERP Consultants  Global Delivery
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Why Businesses Choose Dynamics 365

Microsoft Dynamics 365 unifies CRM, ERP, sales, finance, customer service, and operations into one intelligent business platform—helping organizations improve productivity, automate processes, and accelerate growth.

 
Dynamics 365 Sales Automation

Manage leads, opportunities, pipelines, and customer interactions with AI-powered sales automation, forecasting, and intelligent insights that help your teams close deals faster.

 
Dynamics 365 Customer Service

Deliver exceptional customer experiences with omnichannel support, case management, AI-powered assistance, and faster issue resolution across every customer touchpoint.

 
Dynamics 365 Finance & Operations

Improve financial visibility, automate business processes, manage operations efficiently, and make data-driven decisions with Microsoft's integrated ERP platform.

 
AI & Microsoft Copilot

Boost productivity with Microsoft Copilot for Dynamics 365, using AI to automate repetitive tasks, generate insights, assist sales teams, and streamline customer interactions.

Microsoft Fabric Ecosystem

Dynamics 365 Services We Deliver

End-to-end Microsoft Dynamics 365 consulting, implementation, customisation, and managed services for businesses worldwide.

 

Dynamics 365 Consulting

Roadmap, fit-gap analysis, business process design, and licensing advisory for confident Dynamics 365 adoption.

RoadmapFit-GapLicensing
 

CRM Implementation

Dynamics 365 Sales, Marketing, and Customer Service rollouts with data migration, automation, and adoption enablement.

SalesMarketingService 
 

ERP Modernisation

Modernise legacy ERP into Dynamics 365 Finance & Operations with end-to-end financial, supply chain, and HR transformation.

F&OSupply ChainHR
 

Business Central Implementation

All-in-one ERP for growing businesses — finance, sales, inventory, and operations on a unified Dynamics platform.

BC SaaSFinanceInventory
 

Customer Service Solutions

Omnichannel contact centre, case management, and AI-powered self-service that lift CSAT and reduce handling time.

OmnichannelCasesAI
 

Support & Managed Services

Ongoing administration, enhancements, integrations, and SLA-backed support across the Dynamics 365 estate.

L1-L3UpgradesIntegrations

Dynamics 365 Solutions Across Your Business

Implement the right Dynamics 365 modules to drive measurable business outcomes across every team and department.

 

Dynamics 365 Sales

CRM

Accelerate revenue with intelligent pipeline management and AI-driven selling.

  •  Pipeline Management
  •  Forecasting
  •  Lead Tracking
 

Customer Service

CRM

Deliver consistent, personalised service across every channel and touchpoint.

  •  Case Management
  •  Omnichannel Support
  •  Knowledge Base
 

Finance

ERP

Real-time financial visibility, automation, and global compliance built in.

  •  Financial Reporting
  •  Budgeting
  •  Accounting
 

Supply Chain

ERP

End-to-end visibility across inventory, procurement, and logistics operations.

  •  Inventory
  •  Procurement
  •  Logistics
 

Field Service

OPERATIONS

Optimise on-site service delivery with intelligent scheduling and mobile workforce tools.

  •  Scheduling
  •  Work Orders
  •  Mobile Workforce
 

Marketing

CRM

Orchestrate personalised customer journeys across email, web, and events.

  •  Campaign Management
  •  Customer Journeys
  •  Lead Nurturing
 

Business Central

ERP FOR SMB

All-in-one ERP that unifies finance, operations, sales, and service for growing businesses.

  •  ERP for SMBs
  •  Finance
  •  Operations
 

Copilot

AI

Native AI assistant across every Dynamics workspace — recommendations, automation, and insights.

  •  AI Recommendations
  •  Automation
  •  Insights

Our Dynamics 365 Implementation Approach

A proven, business-first delivery framework that takes you from discovery to go-live and continuous improvement.

 
01
Discover

Goals, KPIs & success criteria.


 
02
Design

Solution blueprint & data model.


 
03
Build

Configure, customize & integrate.


 
04
Launch

Migration, training & go-live.


 
05 
Evolve

Support & continuous value.

Microsoft Partner. Dynamics Specialists.

Certified CRM and ERP consultants delivering Dynamics 365 transformation across sales, service, finance, and operations.

1

Microsoft Partner with Dynamics 365 competencies

2

CRM & ERP implementation specialists

3

Business process and transformation consultants

4

Integration experts across Microsoft 365 & Power Platform

5

400+ projects delivered for global enterprises

DotStark Kentico Credentials

Independently verified by Kentico

  • Microsoft Partner
  • Dynamics 365
  • Business Central
  • CRM & ERP
  • Global Delivery
  • 400+ Projects
400+
Projects Delivered
100+
Workflows Automated
95%
Retention

Enterprise CMS, Cloud & AI Success Stories

Explore enterprise case studies across Kentico migrations, Azure cloud modernization, Microsoft solutions, and AI integration projects.

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SEO Lift
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Simplifying Public Access: A Unified Citizen Service Experience

60%
Cost Reduction
99.9%
Uptime
2x
Faster Deployment Cycles
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Building a Smarter Future: Modernizing the Engineering Education Ecosystem

70%
Time Saved
4.9★
Satisfaction
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What Our Clients Say

Trusted by enterprise clients across USA, Europe, New Zealand, Australia and Malaysia.

★★★★★ Azure OpenAI

" I must say, DotStark truly understands what its clients want. Recently, we hired them to create a web application with limited features and they did a tremendous job beyond our expectations. Their exceptional problem-solving skills, proactive methods, and appealing front-end designs made us all awestruck. Thanks for the wonderful services. "

★★★★★ Kentico Development

" We highly recommend DotStark if you are looking to acquire a high-performance solution from an experienced team. This firm has been our trusted partner for all kinds of digital solutions. Their professionalism and dedication to delivering premium-quality solutions are matchless. You must consider it as a go-to firm for any of your future digital projects. "

★★★★★ Kentico Migration

" DotStark’s excellent work has revolutionized our business. Their consistent efforts and attention to tiny details helped us to elevate our online portal. The team’s commitment to quality and adaptability was impressive making them an ideal choice as a digital solution development partner. We were satisfied with their services! "

★★★★★ Microsoft .NET

" Commendable work! The development team at DotStark provided us with bespoke solutions as per specific requirements. I am very impressed with the way they pay attention to each and every detail and provide quick responses with clear communication. We are looking forward to working with them again for the next project! "

Ready to Start Your Kentico Project?

Whether you need a full XbyK migration, a custom Kentico build, or a certified developer to join your team-DotStark is your Kentico Silver Partner. Let's talk about your project.

Talk to Our Experts
Enterprise Kentico migration

Frequently Asked Questions

Common questions enterprises ask before partnering with us on their Dynamics 365 journey.

Microsoft Dynamics 365 replaces disconnected CRM, ERP, finance, customer service, and operations systems with a single cloud platform. This eliminates duplicate data, improves collaboration, automates business processes, and provides a unified view of your business.
Yes. Microsoft Dynamics 365 scales with your business by combining CRM, ERP, sales, finance, customer service, and operations into one platform. Whether you're expanding teams, opening new locations, or modernizing legacy systems, Dynamics 365 supports long-term growth.
Absolutely. Microsoft Dynamics 365 integrates seamlessly with Microsoft 365, Teams, Outlook, Power BI, Power Apps, Power Automate, Azure, and hundreds of third-party applications, creating a connected digital workplace with automated workflows and real-time reporting.
Implementation timelines depend on your business size, selected Dynamics 365 applications, customizations, and integrations. A standard deployment may take a few weeks, while enterprise implementations involving CRM, ERP, and Business Central typically require several months with a structured rollout.
Yes. Microsoft Dynamics 365 can be customized to match your sales processes, customer service workflows, finance operations, inventory management, approvals, reporting, and industry-specific requirements. DotStark also integrates Dynamics 365 with your existing Microsoft ecosystem and third-party applications.
DotStark helps organizations plan, implement, customize, integrate, and optimize Microsoft Dynamics 365 solutions. As a Microsoft Partner, we deliver scalable CRM and ERP implementations that improve operational efficiency, customer experiences, and business performance while minimizing deployment risks.