Kentico 13 EOS: Support ends Dec 31, 2026 - 218d 17h 56m left.

InstaCall

Automate EMI Collection Calls & Payment Follow-Upu

InstaCall helps lenders automate outbound collection calls, remind borrowers about upcoming or overdue EMIs, and manage payment follow-ups with AI-powered voice conversations.

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EMI Reminders
Payment Follow-Ups
AI Voice Calls
Call Tracking
Collection Workflows

Smarter EMI Collection Starts With Automated Calling

InstaCall helps lenders automate EMI reminder calls, streamline borrower follow-ups, and track call outcomes to make collection workflows more efficient.

   Key Features

Automated EMI Reminders

Make outbound calls to remind borrowers about upcoming or overdue payments.

AI-Powered Voice Conversations

Handle routine collection conversations through an AI calling agent.

Scheduled Follow-Ups

Support repeat outreach for pending payments and promised payment dates.

Borrower Response Tracking

Record call outcomes, responses, and payment commitments for follow-up.

High-Volume Calling Workflows

Help collection teams manage outreach across larger borrower lists.

Human Escalation

Flag cases that need personal attention from a collection agent, where supported.

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Problems It Solves

Time-Consuming Manual Calls

Reduces the repetitive calling burden on collection teams.

Missed Payment Reminders

Helps borrowers receive timely reminders about upcoming or overdue EMIs.

Inconsistent Follow-Ups

Makes collection outreach easier to organise and manage systematically.

Limited Visibility Into Call Outcomes

Helps teams identify who was contacted, what response they gave, and which cases need further action.

Growing Collection Workloads

Supports larger outreach volumes without requiring every routine call to be handled manually.

Delayed Human Intervention

Helps teams identify cases that require personal follow-up instead of treating every borrower interaction the same way.

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